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Privacy Policy

1. Information We Collect2. How We Use Your Information3. Sharing Your Information4. Data Security5. Cookies & Tracking Technologies6. Your Rights7. Third-Party Links8. Children's Privacy9. Changes to This Policy10. Contact Us

Welcome to MS Creation Craft (“Company”, “we”, “our”, “us”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase on mscreationcraft.org.

By using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information (when you fill a form, contact us, or place a bulk order)

  • Name

  • Email address

  • Phone number

  • Shipping / billing address

  • Company details

  • Custom design requirements

  • Order details

b) Automatic Information (collected through cookies, analytics, etc.)

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on website

  • Referring website

  • Location (approximate)

c) Payment Information

We do not store or process your payment/UPI/card details.

Payments are handled securely by trusted third-party payment processors.

2. How We Use Your Information

We may use your information for:

  • Processing and managing your orders

  • Communicating regarding inquiries or support requests

  • Sending order updates and confirmations

  • Improving our website, services, and user experience

  • Responding to custom design or bulk order requests

  • Preventing fraud and ensuring platform security

  • Marketing and promotional communication (with your consent)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your data only with:

  • Delivery partners (for shipping your orders)

  • Payment service providers

  • Technical/hosting partners (to maintain our website)

  • Legal authorities (only if required by law)

All partners follow strict confidentiality and data-protection rules.

4. Data Security

We take strong measures to protect your information:

  • Secure servers

  • Encrypted data transfer (SSL)

  • Limited access to personal information

  • Regular security audits

However, no online transmission is 100% secure. You use our website at your own risk.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Analyze traffic

  • Remember your preferences

  • Offer relevant content

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Depending on your country/region, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of data

  • Opt-out from marketing emails

  • Withdraw consent anytime

To request these rights, contact us at mscreationcraft@gmail.com.

7. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the content or privacy practices of those websites.

8. Children's Privacy

MS Creation Craft does not knowingly collect information from children under 13.

If you believe your child provided personal data, contact us for immediate removal.

9. Changes to This Policy

We may update this Privacy Policy occasionally.

The updated version will be posted on this page with the “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, reach out to us:

MS Creation Craft

Email: mscreationcraft@gmail.com

Phone: +91 8449884886

Website: mscreationcraft.org

Address: Asalat Nagar Bagha, Sambhal Road, Moradabad, Uttar Pradesh, India – 244301

Thank You for Visiting MS Creation Craft

Frequently asked questions

Here are some common questions about our company.

At MS Creation Craft, we specialize in manufacturing high-quality wooden and MDF products tailored to the needs of bulk buyers. Our services include custom product development, logo engraving, and personalized branding to help businesses create unique and premium offerings. We provide end-to-end production support—from design concepts to final finishing—ensuring precise craftsmanship and consistent quality in every piece. With a strong focus on bulk manufacturing, fast 10-day dispatch, secure packaging, and PAN India delivery, we serve wholesalers, retailers, gifting companies, online sellers, hotels, and home decor brands across major cities like Delhi, Mumbai, Chennai, Bengaluru, and Hyderabad.

You can easily reach our customer support team through multiple channels for any inquiries, bulk order requirements, or assistance. Simply WhatsApp or call us at +91 8449884886, or email us at mscreationcraft@gmail.com for quick and reliable support. You can also fill out the contact form on our website, and our team will get back to you promptly. We are always here to help you with your orders, custom design requests, and service-related questions.

Yes, absolutely. Your custom design is completely safe with us. At MS Creation Craft, we treat every design, idea, and concept with full confidentiality and professionalism. We never share, disclose, or use your designs for any other client without your permission. Our internal processes ensure that all custom artwork, measurements, and branding details remain protected and are handled only by our trusted in-house team. Your creativity and intellectual property are valued and kept 100% secure.